We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be:

• In the same condition that you received it
• Unworn or unused
• With tags
• In its original packaging
• Accompanied by the receipt or proof of purchase

To start a return, contact us at info@makeupartistschoice.com.

Returns must be sent to the following address:

Makeup Artists’ Choice, Inc.
1359 N Main Street, STE D
Hampstead MD 21074
United States

If your return is accepted, we will provide a return authorization number along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

For any return questions, you may contact us at info@makeupartistschoice.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if:

• The item is defective
• The item is damaged
• You received the wrong item

This allows us to evaluate the issue and resolve it.

For damaged shipments, please send:

• A photo of the damaged packaging
• A photo of the damaged product
• Your order number

Email this information to info@makeupartistschoice.com.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)
• Custom or personalized products
• Hazardous materials
• Flammable liquids or gases

We also do not accept returns for:

• Empty containers
• Gift cards

Please contact us if you have questions about your specific item.

Exchanges

The fastest way to ensure you receive the item you want is to return the original item. Once your return is accepted, you can place a separate order for the new item.

European Union 14-Day Cooling-Off Period

If merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Items must be:

• In the same condition as received
• Unworn or unused
• With tags
• In original packaging
• Accompanied by proof of purchase
  
  

Refunds

We will notify you once we have received and inspected your return and inform you whether the refund has been approved.

If approved:

• Refunds will be issued to your original payment method within 10 business days.
• Processing times may vary depending on your bank or credit card provider.

Shipping fees are non-refundable.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@makeupartistschoice.com.